Privacy Policy

Last updated: September 9, 2026

Effective Date: January 1, 2026

Introduction

At Prep For Certs ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.

Prep For Certs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at prepforcerts.org and use our certification exam preparation services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our services.

Information We Collect

Information You Provide

  • Account Information: Email address, name, and password when you create an account
  • Profile Data: Display name and study preferences
  • Contact Information: Information you provide when contacting us

Information Collected Automatically

  • Usage Data: Quiz results, study progress, and feature interactions
  • Device Information: Browser type, operating system, and device identifiers
  • Log Data: IP address, access times, and pages viewed

Account Information

When you create an account, we collect:

  • Full name (optional)
  • Profile preferences

Learning Data

To provide personalized study experiences, we collect:

  • Quiz results and scores
  • Certification progress and readiness scores
  • Question history (to avoid duplicates)
  • Study streaks and milestone achievements
  • Daily usage statistics
  • User preferences (study mode, quiz settings)

Payment Information

Payment processing is handled by Stripe. We do not store your credit card numbers or banking information. We only receive:

  • Stripe customer ID
  • Subscription status and plan type
  • Billing period dates

Communications

When you contact us, we collect:

  • Contact form submissions (name, email, subject, message)
  • Feature suggestions and feedback

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address (for rate limiting and security)
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Device information

How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Track your study progress and quiz performance
  • Send service-related communications
  • Improve and personalize your experience
  • Analyze usage patterns to enhance our platform
  • Prevent fraud and ensure security

We use the collected information to:

  • Provide and maintain our certification practice test services
  • Generate personalized Smart Practice practice questions
  • Track your learning progress and readiness scores
  • Process payments and manage subscriptions
  • Send service-related notifications
  • Respond to your inquiries and support requests
  • Improve our services through analytics
  • Prevent fraud and ensure platform security

Data Sharing

We do not sell your personal information. We may share data with:

  • Service Providers: Third parties that help operate our services (hosting, analytics)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger or acquisition

Data Security

We implement appropriate security measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security assessments
  • Access controls and monitoring

We implement appropriate security measures to protect your personal information, including:

  • Encrypted data transmission (HTTPS/TLS)
  • Row-level security policies in our database
  • Secure authentication through Supabase Auth
  • Rate limiting to prevent abuse
  • Regular security audits

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and data
  • Export your data
  • Opt out of marketing communications

Depending on your location, you may have the following rights:

For All Users

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate data
  • Deletion: Delete your account and associated data
  • Opt-out: Disable analytics tracking via cookie preferences

For EU/EEA Residents (GDPR)

  • Data portability: Receive your data in a machine-readable format
  • Restriction: Limit how we process your data
  • Objection: Object to processing based on legitimate interests
  • Withdraw consent: Withdraw consent for optional processing

For California Residents (CCPA)

  • Know: Request information about data collection and use
  • Delete: Request deletion of your personal information
  • Non-discrimination: We will not discriminate against you for exercising your rights

To exercise any of these rights, please contact us at pfcteam@prepforcerts.org.

Cookies

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze site traffic and usage
  • Provide personalized content

See our Cookie Policy for more details.

Age Requirement

Our services are intended for users 18 years of age or older. We do not knowingly collect personal information from anyone under 18. By using our services, you represent that you are at least 18 years old. If you believe we have collected data from someone under 18, please contact us immediately.

Changes to This Policy

We may update this policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated date.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Effective Date." Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy, contact us at:

Email: pfcteam@prepforcerts.org

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Third-Party Services

We share data with the following third-party services:

Supabase

We use Supabase for authentication, database storage, and serverless functions. Supabase processes your account and learning data.Supabase Privacy Policy

Stripe

We use Stripe for payment processing. When you subscribe, Stripe processes your payment information directly.Stripe Privacy Policy

OpenAI

We use OpenAI's API to generate practice questions. Certification outlines and topics are sent to OpenAI to create relevant questions. No personal identifying information is shared with OpenAI.OpenAI Privacy Policy

Google Analytics

We use Google Analytics 4 to understand how visitors interact with our website. This includes page views, session duration, and conversion tracking.Google Privacy Policy

Advertising Partners

We use Google Ads and Twitter Ads for marketing purposes. These services may use cookies to show you relevant advertisements. See our Cookie Policy for more details.

Adaptive Content Disclosure

Our practice questions are generated by artificial intelligence. While we strive for accuracy, adaptive content may contain errors. For important information about the limitations of our adaptive questions, please review our Disclaimer.

Data Retention

We retain your data as follows:

International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. Our service providers (Supabase, Stripe, Google, OpenAI) may process data in the United States. By using our services, you consent to these transfers.