The ITIL 4 Foundation exam contains 40 multiple-choice questions with a 60-minute time limit. The passing score is 26 out of 40 (65%). This is the shortest exam on this list in terms of both questions and time, but don't underestimate it — ITIL has very specific terminology that requires precise memorization.
All 40 questions are standard multiple-choice with four options and one correct answer. Questions test your understanding of ITIL 4 concepts including the Service Value System, guiding principles, practices, and the four dimensions of service management. There are no PBQs, simulations, or drag-and-drop.
40 multiple-choice questions in 60 minutes.
26 out of 40 (65%).
Moderate difficulty. The concepts are straightforward but the terminology is very specific.
No, the exam is closed-book.
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